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Every message lands in the same inbox the founders read. Tell us what month-end looks like at your firm and we'll tell you honestly whether PapersIn fixes it.
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Reply to any reminder email and it reaches support
What happens after you hit send
1 · LANDS
Straight to the founders' inbox
No ticket number, no tier-one script
2 · READ
Answered by someone who built it
Including "no, we're not the right tool for you"
3 · REPLIED
One business day, usually sooner
Then the thread ends, the way the reminders do
Three things people ask before they write
- What does it cost?
- The plans are in the pricing section of the home page, billed monthly, and you can cancel any month. A founding spot keeps its price for as long as you stay. If you run more clients than the largest plan lists, write to us with the number and we quote from that.
- Does it post into my QuickBooks Online?
- Yes. You connect each client's QuickBooks Online company from the console, check what PapersIn read off the document, and approve. An approved document posts as a bill, expense, invoice or sales receipt with the PDF attached to the transaction. Nothing posts until you click.
- We are coming off Hubdoc. Is the move painful?
- Usually not. Your folder structure imports as it is, on an onboarding call with us, and your clients keep forwarding the way they always have. Only the address changes. The Hubdoc post on the blog walks through the rest, including the options that are not us.